Servicing the mortgages generated by our origination activities is a key aspect of our growth plan as well as our risk mitigation approach.
For growth, servicing allows us to stay in close contact with borrowers so that when their Gentai mortgage matures, they come to us to renew and are more likely to choose Gentai for their next financing.
For risk mitigation, our servicing capabilities ensure compliance with all the terms, conditions and milestones set in the original mortgage undertaking and allow us to deliver value for investors.
To offer these capabilities, we employ a growing team of experienced administrators who collect and manage documentation from borrowers including financial statements, rent rolls and property insurance policies, and assist our borrowers if they wish to make prepayments or account changes.
Through servicing, we create a better experience for investors and borrowers alike.